
Our
methodology is based on tested business improvement and organizational
development (OD) practices. OD methodology is used to plan and implement
successful change in an organization's business processes and culture and
can impact organizational culture; work measurement systems; performance
rewards and compensation systems; leadership; and, quality of work life.
We follow a disciplined methodology
called action learning to ensure that the change process provides enough support
and feedback to create a learning environment for each client. The specific
steps include:
- Contracting
- Data
Collection/Diagnosis
- Feedback and Vision/Mission Creation
- Goal and Outcome
Agreement
- Action Planning
- Implementation
- Evaluation and Learning
- Planning Next Steps
Each client is assigned a Lead
Consultant/Project Manager who serves as the primary point of contact. If the
size or scope of the project requires additional resources, we can augment our
team with independent consultants or other consulting firms. We have alliances
with both large complementary consulting organizations such as Deloitte &
Touche as well as with a diverse and talented group of independent consultants.
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